Privacy Policy

Introduction

At Royal Casino Batumi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including VIP casino tour packages.

Information We Collect

We collect information in various ways when you interact with our services:

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and contact information (email address, phone number)
• Communication preferences and correspondence
• Passport or ID information for booking purposes
• Payment information and transaction history
• Preferences and travel requirements

Technical Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser information
• Device type and operating system
• Location information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Communicate with you about our services, promotions, and events
• Analyze and improve our website and business operations
• Personalize your experience and deliver tailored content
• Comply with legal obligations and enforce our policies

Information Sharing

We may share your information with third parties in certain circumstances:

• Service providers and business partners who assist us in delivering our services
• Third parties when necessary to fulfill services you have requested
• Legal authorities when required by law or to protect our rights and safety
• In connection with a business transaction, such as a merger or acquisition

We do not sell your personal information to third parties for marketing purposes.

Casino Win Data

Our website displays real-time verified win data from Royal Casino Batumi's cash-desk system. This data is anonymized in compliance with privacy regulations, displaying only first names with last initials and general location information. All displayed win amounts are actual verified transactions, with personally identifiable information removed to protect player privacy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our website.

You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last revised" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

privacy@royalcasinobatumi.com